Q1: What are the core advantages of your Vacuum Insulated Glass (VIG) compared to traditional insulating glass?
A: The core advantages of our VIG lie in its exceptional thermal insulation and soundproofing performance. The vacuum layer almost completely blocks heat conduction, achieving a U-value as low as 0.44 W/(m²·K), which is significantly superior to ordinary insulating glass. Furthermore, it is thinner and lighter, and effectively prevents condensation, making it the ideal choice for high energy-efficiency standard buildings.
Q2: Do your system windows and doors comply with international standards?
A: Yes. Our architectural glass and profiles strictly adhere to international standards such as the European EN, Chinese GB, and Japanese JIS standards. We provide complete test reports and certification documents to ensure global applicability of our products.
Q3: Can you provide customized glass or door/window sizes?
A: Absolutely. We specialize in providing customized solutions for our clients. Please provide your specific dimensions, specifications, and performance requirements, and our engineering team will evaluate and fulfill them for you.
Q4: How do you handle the transportation of fragile glass products?
A: We have professional logistics solutions for fragile goods. Before leaving the factory, products are packaged using custom wooden crates, shock-absorbing edge protectors, and sturdy wooden frames to ensure safety during long-distance sea or land transportation. We monitor the shipment status throughout the entire journey.
Q5: What are the main delivery ports, and what is the estimated shipping time?
A: We typically ship from Qingdao Port or Xi'an Dry Port. The shipping time depends on the destination; for example, shipment to major European ports usually takes 30-40 days. We will provide a precise logistics schedule for each order.
Q6: What is the Minimum Order Quantity (MOQ)?
A: To ensure production efficiency and quality, the MOQ for our standard products is usually one 20-foot container. For custom projects, this can be negotiated on a case-by-case basis.
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